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HOW TO ORDER

Terms and conditions

  1. Order
    • It's easy to make an order.
    • Browse our website, feel free to choose the product that you interested.
    • Email us with your Purchase Order Form - Please contact us for the Wholesale Price List form.
    • All order must be written.
  2. Payment Method
    • We accept payment by TT (Telegraphic Transfer) to our Bank Account, Western Union, Money Gram and PayPal.
    • We require 50% Deposit payment, from the total order amount at the time of order is placed,
    • And the 50% balance payment when all the merchandise are ready to ship.
    • Full payment required for all purchase order with total amount less than USD$ 1,000.
    • Please email or fax us your bank transfer's receipt in order that we can monitor the status of your transfer.
    • We will start to process your order once we have received your payment at our bank account.
  3. Minimum Order
    Dream Catcher : 30-pcs per designs, Warbonnet : 5-pcs per design
  4. Costum Design : If you have any custom designs, just send us the draw or picture.
  5. Production Time
    • Normally our standard production takes about 4 up to 8 weeks.
    • Production time depends on the quantity and the complexity of your order.
    • We will keep on informing you with the progress of your order by email.
  6. Refund - Cancellation
    • When the first deposit is made, no refund or cancellation is possible.
    • We will inform to the customer regarding the balance payment when all merchandise are ready to ship.
    • If there is no balance payment made after 30 days starting from our notification, all order are will be automatically cancelled without any refunds possible.
  7. Delivery - Shipping
    • Airfreight (airport to airport) will take about 3 up to 7 working days.
    • We normally using Express Courier (door to door) service as DHL and Postal Office/EMS.
    • Sea Freight (port to port) will take about 4 - 8 weeks depending on destinations.
  8. Damaged merchandise
    • Firstly, we will help you with the insurance coverage.
    • If the damaged caused by us, we will refund the amount of damaged as a new credit for your next order.
    • We will always do our best to all of our valued customer.
 

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